Etech Global Services to Sponsor IARE Conference & Exhibition

Etech Global Services will sponsor and speak at the 30th IARE Conference September 20-22

Nacogdoches, TX- August 17, 2015 – Etech Global Services, a leading business process outsourcing provider, will sponsor and speak at the 30th Annual IARE Conference September 20-22, 2015 at the Hyatt Regency La Jolla at Aventine, San Diego, CA.
The International Association of Reservation Executives Conference welcomes all companies who operate and support contact centers in the travel industry, to include airlines, cruise, rental car, bus, and resorts.
In addition to being a Platinum sponsor for the event, Etech’s COO and President, Matt Rocco, will be leading a discussion around best practices for a quality monitoring program. One of Etech’s Quality Monitoring clients, a global online retailer, will be joining Matt to help drive the importance of a well run quality monitoring program.
“We are looking forward to networking with some of the travel industry’s leading companies and building new relationships at this year’s IARE Conference,” said Matt Rocco. “In addition, Jim Iyoob and I have the opportunity to speak on two very important topics which will be a great learning experience for the attendees.”
For more information about the 30th Annual IARE Conference, click here.
For more information about Etech Global Services, click here.

About Etech Global Services

Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide.  Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the ‘voice of the customer’.  Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible.  These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information:


Press Contact:
Veronica Ellison

By |2021-03-23T16:23:02-06:00August 17, 2015|


Matt Rocco is the President/CEO for Etech Global Services. Matt is a 38-year veteran of the BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company, and Etech Global Services. In the past 38 years, he has spent time in every facet of call center operations and outsourcing processes. Matt has been an avid speaker at many industry events and was featured in the articles of various renowned periodicals including The Wall Street Journal, Contact Center World, Call Center Magazine, Call Center Times and others.

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