Quality Assurance Engineer

Job Title : Quality Assurance Engineer
Department : ETS - Medallia
Location : Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

 Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base.

If you consider yourself to be a team player, goal-oriented and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

  About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 Visit us: www.etechgs.com 

What We Offer: 

  • Transportation allowance
  •  Canteen Subsidy
  •  Night Shift allowance as per the process
  •  Schedule Attendance Bonus
  •  Health Insurance
  •  Tuition Reimbursement
  •  Incentive components campaign wise
  •  Work-Life Balance Initiatives
  •  Rewards & Recognition
  •  Internal movement through IJP

What You’ll Be Doing :

As an analyst, you will first learn a lot about The client platform and how to configure/create a solution for its customers through extensive product training. After that, you will work with The client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.

As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining, and testing our software for new customers to managing customer accounts post-launch.

  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback 
  • Create detailed, comprehensive, and well-structured test plans and test cases 
  • Estimate, prioritize, plan and coordinate testing activities 
  • Design, develop and execute automation scripts using open source tools (optional) 
  • Execute test cases (manual or automated) and analyze results 
  • Evaluate product code according to specifications 
  • Create logs to document testing phases and defects 
  • Identify, record, document thoroughly, and track bugs 
  • Perform thorough regression testing when bugs are resolved 
  • Develop and apply testing processes for new and existing products to meet client needs 
  • Liaise with internal teams (e.g. BA, product managers) to identify system requirements 
  • Monitor debugging process results 
  • Investigate the causes of non-conforming software and train users to implement solutions 
  • Track quality assurance metrics, like defect densities and open defect counts 
  • Stay up-to-date with new testing tools and test strategies 

What We Expect You To Have :

  • Excellent analytical skills (including Microsoft Excel) and attention to detail 
  • Strong written, oral communication and presentation skills 
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Minimum 2 years of relevant experience 
  • Flexible working in US shift timings.

Go To Job Openings | Need assistance, send Email wanttowork@etechgs.com