One of the most widely-used yet misunderstood terms in the business world is “employee engagement.” While plenty of executives, team leaders, and consultants call upon this statement in their attempts to motivate, few actually use it correctly. That’s because most interpret it to mean working hard. While hard work is certainly found amongst the effective skills that successful teams of professionals share, it doesn’t equal employee engagement. Rather, the former is merely a byproduct of the latter.
To understand what employee engagement truly means, we have to take a closer look at the term itself. “Engaged” is defined as “having ones full mind, energy, and attention.” Herein lies the difference between an engaged employee and one that is simply hard-working. Whereas a hard-working employee can potentially only be partially-invested in that which he or she is doing, an engaged employee has his or her mind fully concentrated on the task at hand. This requires a certain level or “buy-in” into a company’s culture, which is not something that’s achieved easily.
The Skills Needed to Facilitate Engagement
Engaged employees require an equally engaged leader to guide them. That person has to convey through his or her leadership skills the importance of the work that each and every member of the team does, and why only the utmost effort on their part is acceptable. To do that, it helps if he or she can demonstrate the following qualities:
As we conduct analyses of the many businesses with whom we work here at Etech Global Services, we find that those that are the best at incorporating the skills and services that we introduce share the same attribute: a highly-engaged workforce. Having seen the tools and practices needed to create such an effective environment, we’re more than capable of sharing these with you. Together, we can help create a shared vision and commitment from the top to the bottom of your organization.