Etech Admin, Author at Etech Global Services LLC

3 Tips To Help Create the Best Chat Experience

To stay on the cutting edge of customer service, you’ll want to offer your customers every available avenue to provide […]

Becoming a Focused Leader Part 1

Effective leadership encompasses a myriad of activities but may be thought of as being primarily about directing staff to achieve […]

10 Inherent Qualities of a Great Leader

A company with great leadership thrives even in the toughest situations and without it the company suffers. True leadership is […]

7 Reasons to Move Toward SaaS-based Sales Processes

Currently, most software providers deliver applications as Software as a Service. In fact, SaaS sales represent over three-fourths of all […]

4 Essential Factors to Consider for a Great Company Culture

In the modern market, usually the most successful companies have an attractive company culture capable of retaining top talent. What […]

Get More for Less: Saas Vs On-premise Software

Have you heard of software as a service? Essentially, you move your internal software systems, databases and programs into the […]

5 Reasons why Customer Service is Incomplete without Live Chat

Exceptional customer service differentiates you from the other providers in the market. That differentiation is crucial because today’s customer is […]

5 Most Effective Social Media Strategies

For a strong modern business, a social media strategy can boost your current market relevance and performance or even establish […]

How to Successfully Engage and Retain SaaS Customers

When your company provides software as a service, it’s important to constantly work toward a high level of engagement of […]

The Emerging Role of Social Customer Care in Business

The month of April was action packed, and among the most memorable things I did, was taking part as a […]