Blog

Measuring the ROI of Implementing Live Chat on Your Website

Nov 20, 2019 Jim Iyoob Measuring the ROI of Implementing Live Chat on Your Website

Have you considered implementing live chat features on your business website? If not, there are many reasons you should. For example, marketing experts say that…

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Best Practices: Password Security 2019

Nov 15, 2019 Ronnie Mize Best Practices: Password Security 2019

Did you know that 81% of data breaches occur due to poor passwords? This is a staggering statistic and yet one of the simplest things…

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How Can a Servant Leader Use the Amplification Hypothesis?

Nov 13, 2019 Matt Rocco How Can a Servant Leader Use the Amplification Hypothesis?

True leadership skills are in short supply and high demand in the modern-day workplace. In the past, team members often responded immediately to authority based…

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Characteristics of a Good Project Manager That Translate Into a Great Customer Experience

Nov 06, 2019 Gurudatt Medtia Characteristics of a Good Project Manager That Translate Into a Great Customer Experience

One of the goals of project management is to create a positive experience for your customers. According to a recent survey conducted by Gartner, within…

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5 Ways to Handling Workplace Conflicts

Nov 01, 2019 Melissa Wood 5 Ways to Handling Workplace Conflicts

Are you Conflict Exhausted? Are you looking for a productive way to move forward in conflict? CONFLICT in itself is not bad at all. It…

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What does the Cyber Security Awareness Month Have to Empower You?

Oct 30, 2019 Ronnie Mize What does the Cyber Security Awareness Month Have to Empower You?

We are almost at the end of the Cyber Security Awareness Month. This year’s theme is “Own It, Secure It, Protect It.” What does this mean…

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How Workforce Optimization Can Help You Reach Greater Heights

Oct 23, 2019 Amit Kachhawa How Workforce Optimization Can Help You Reach Greater Heights

When it comes to service-oriented businesses, the labor force is the core of the company. Whether the employees are human or robotic, workforce optimization helps…

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Debunking Common Myths About Servant Leadership

Oct 21, 2019 Matt Rocco Debunking Common Myths About Servant Leadership

When the concept of servant leadership was first introduced in the 1970s, it received a lot of push back from business leaders who were used…

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Why Machine Learning and Artificial Intelligence Are Crucial To Your Business?

Oct 16, 2019 Jim Iyoob Why Machine Learning and Artificial Intelligence Are Crucial To Your Business?

Artificial intelligence often brings to mind images of sentient robots and futuristic science fiction movies. However, human intelligence gets assistance from AI and machine learning…

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3 Reasons Why Long-Term Focus Can Benefit Your Team

Oct 09, 2019 Kaylene Eckels 3 Reasons Why Long-Term Focus Can Benefit Your Team

Effective customer service is a large part of business success, and much of that success depends on how we as leaders lead.  Servant leadership facilitates…

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