Easy To Follow Tips To Stay Positive At Work
Oct 18, 2018 Ashwini Kumar
To be positive it is very important to first understand what does being positive actually imply? People misunderstand the entire concept of positive thinking. Being…
Learn More...12 Etech Character Commitments – An In-Depth Look at 1-6
Oct 10, 2018 Matt Rocco
Employee development is key to any company’s success. For Etech, this principle forms the cornerstone of its approach to employee relations, which centers on 12…
Learn More...Why Successful Businesses Focus on Developing People – Not Employees
Sep 26, 2018 Matt Rocco
State-of-the-art technology is very useful in modern businesses, but it’s impossible for computers to replace the human element. People bring essential qualities like creativity, innovation…
Learn More...Creating Genuine and Long-Term Servant Leadership Cultures
Sep 21, 2018 Matt Rocco
Etech’s philosophy of Servant Leadership is simple “A servant leader is a servant first, showcasing the natural feeling of serving others humbly, than to serve…
Learn More...The Positive Motivational Influence of Servant Leadership
Sep 12, 2018 Matt Rocco
Across the spectrum of leadership styles, those which motivate employees to approach their work with a greater degree of enthusiasm produce some of the best…
Learn More...Humans and AI Can Work Together To Create Better Connections
Sep 11, 2018 Jim Iyoob
The traditional role played by interaction analysts is changing – there’s a new source of reliable feedback that’s providing greater insights into how people interact….
Learn More...The Right Ways to Combat Shopping Cart Abandonment Issues
Sep 07, 2018 Amit Kachhawa
One of the biggest challenges faced by the online retailers, who are trying to increase their online conversions, is shopping cart abdication. This is one…
Learn More...Successful AI Systems: When Sophisticated Technology Meets Talented People
Sep 03, 2018 Jim Iyoob
Every day, your brain sorts through myriads of signals – insignificant background noise, repetitive tasks and endless mathematical calculations to help muscles coordinate properly –…
Learn More...How to Provide Customer Service With Servanthood
Aug 29, 2018 Matt Rocco
Regardless of how many employees your call center has, customer service should always be on everyone’s mind at all times. Treating customers in a cordial…
Learn More...Ways to Successfully Transform Your Workplace
Aug 27, 2018 Kaylene Eckels
Creating a customer centric workplace is no easy task, but it is necessary if you want your employees to deliver the best customer experience possible….
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