Etech Blog Hub
Blog
Learning is an ongoing process in Etech’s culture. One of the most consistent characteristics about our business industry is that there will always be change. Get the latest updates for ongoing business trends and technology from Etech’s industry experts.
While interacting with customers, contact center agents collect a huge chunk of When we talk about leadership skills, we include characteristics such as decisiveness, integrity, relationship building, problem-solving, and the While working in any organization, it is important for leaders and team members to be accountable towards deliverables. The COVID pandemic has forever changed the pattern of how customers shop. The majority of the population has augmented their interest in online Besides technology and innovation, customer service has become increasingly essential in the growth and development of modern businesses. With millennials taking over a major chunk of the global workforce, organizations are required to innovate in order to effectively lead them. Cyber-attacks are on a boom these days, if we look at the stats of 2021, there is a ransom ware attack happening every 11 seconds somewhere on the While operating any organization, it is crucial to keep an eye on every employee’s performance, as it helps making timely and correct decisions. Executives are the backbone of any organization, as their dedication, contribution, and decisions make the organization grow.
How to increase customer satisfaction & productivity with Call Center Analytics?
How to Embrace Humble Leadership?
How Accountability Leads to Improved Performance Results & Positive Morale
Did The Pandemic Forever Change How Customers Shop Online? How to Maximize the Digital Opportunity?
The importance of Servant Leadership in Customer Service business
Leading the Millennials: Tips
Why Security Awareness Training is Possibly the Most Important Tool in your Arsenal
How do Performance Reviews add to Companies Growth?
Importance of Executive Coaching