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Humility: A Powerful Leadership Trait

Nov 22, 2017 Matt Rocco Humility: A Powerful Leadership Trait

I came across an article the other day in The Harvard Business Review that caught my eye.  It did so because the topic discussed happens…

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Valuing People

Nov 15, 2017 Matt Rocco Valuing People

The title of this blog, Valuing People, is one of the 12 Character Commitments at Etech Global Services, and I would venture to say that…

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Developing Strong Loyal Employees

Sep 06, 2017 Matt Rocco Developing Strong Loyal Employees

One of the things that I enjoy most about leading Etech Global Services is the fact that I get to work with a group of…

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4 Tips to Help You Become Great at Email Communication

Aug 25, 2017 Veronica Chimney 4 Tips to Help You Become Great at Email Communication

Email has become the lifeline in business communication. Billions of emails are sent daily from managers to employees, from sales representatives to customers and between…

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Employee Empowerment: The Secret to Encouraging Team Members

Aug 08, 2017 Jim Iyoob Employee Empowerment: The Secret to Encouraging Team Members

A team is only as good as its leader, and that’s most certainly true when it comes to call center employees. Etech is here to…

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