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Why Education Remains a Critical Piece of the Cyber Security Puzzle

Oct 02, 2019 Ronnie Mize Why Education Remains a Critical Piece of the Cyber Security Puzzle

If you owned a store in town and someone asked you how you plan to protect it, you would probably refer to traditional security measures….

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Technology And Its Impact On Consumer Behavior

Dec 19, 2017 Jim Iyoob Technology And Its Impact On Consumer Behavior

Often a company leadership faces unending challenges especially when it comes to the rapid technological changes. Since the emergence of information technology, company communication with…

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Customer Engagement – What it is not!

Aug 23, 2017 Matt Rocco Customer Engagement – What it is not!

What exactly is Customer Engagement? In the Call Center industry, we hear many terms or “buzz-words” that get tossed around, but all too often, we…

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