How servant leadership stands out from traditional leadership?
As challenges in the workplace continue to evolve alongside the needs of team members, forward-thinking leaders are always looking for new solutions.
effective leadership
How Can You Create a Successful Executive Development Plan?
Has your executive team somehow become stagnant? Does it seem like the industry is moving at a faster pace than your company? How can you stay ahead in this competitive business environment? Regardless of the motivation behind wanting to grow your business, it’s important to have a plan for progress. An Executive Development Plan (EDP) is a critical tool in your Executive tool belt.
Is the Servant Leadership Model Paternalistic?
Imagine this. You are invited to a board meeting, and everyone is getting settled. While putting his cup down, the CEO accidentally spills coffee onto the desk and floor. What is the aftermath your picture? Do you already, through your mind’s eye, see interns and mid-level managers rushing to clean up the mess? Or, even …
10 Leadership Qualities of an Etech Leader
Etech’s vision – “To make a remarkable difference for our people, our customer and in our communities.” Our ability to make a remarkable difference rises or falls on the shoulders of our leadership team. Etech invests many hours and resources developing leaders with a desire to serve! I recently read an article by Justin Tarte …
Five Characteristics of a Successful Team
One of the greatest football coaches of all time, Vince Lombardi, once said, “Teamwork is what the Green Bay Packers were all about. We didn’t always have the greatest talent. We didn’t do it for individual glory. We won because we loved one another.” Great teams are successful because they care. They care about their …
Developing Strong Loyal Employees
One of the things that I enjoy most about leading Etech Global Services is the fact that I get to work with a group of people who truly enjoy what they do and have a strong sense of loyalty to our organization. I’m often asked by peers in other organizations how it is that Etech …
Emotional Intelligence in the Call Center
I am an avid believer of excellent leadership skills in the call center. As a leader, people not only judge you by your training and expertise but also by how well you handle others and yourself. This means you have to work on your leadership style diligently. One way to ensure that you stay top …
