Has your executive team somehow become stagnant? Does it seem like the industry is moving at a faster pace than your company? How can you…
Learn More...Imagine this. You are invited to a board meeting, and everyone is getting settled. While putting his cup down, the CEO accidentally spills coffee onto…
Learn More...I came across an article the other day in The Harvard Business Review that caught my eye. It did so because the topic discussed happens…
Learn More...Etech’s vision – “To make a remarkable difference for our people, our customer and in our communities.” Our ability to make a remarkable difference rises…
Learn More...One of the greatest football coaches of all time, Vince Lombardi, once said, “Teamwork is what the Green Bay Packers were all about. We didn’t…
Learn More...One of the things that I enjoy most about leading Etech Global Services is the fact that I get to work with a group of…
Learn More...I am an avid believer of excellent leadership skills in the call center. As a leader, people not only judge you by your training and…
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