The importance of Servant Leadership in Customer Service business
Besides technology and innovation, customer service has become increasingly essential in the growth and development of modern businesses.
Besides technology and innovation, customer service has become increasingly essential in the growth and development of modern businesses.
Servant leadership is the desire to serve others for the greater good on an individual, team, and organizational levels.
Servant leadership is based on the idea that great leaders possess a serve-first mindset that focuses on knowing what their team members need to actualize the organization’s vision.
The dramatic globalization of industry and the rapid enhancement of technology have changed today’s business environment and will continue to do so. In today’s fast paced global market, businesses are called to move more rapidly than ever before while doing even more with less. While globalization and technology are the drivers behind the change, I …