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How does Human Resources Impact Customer Experience?

May 27, 2020 Veronica Chimney How does Human Resources Impact Customer Experience?

When customer experience is delivered right, brands can increase their revenue remarkably, simultaneously creating happier customers who enjoy using their products and services. All the…

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Human Resource: The Key to Corporate Social Responsibility

Nov 27, 2019 Veronica Chimney Human Resource: The Key to Corporate Social Responsibility

In today’s world, the Corporate Social Responsibility (CSR) is a lot more than just a nice-to-have. It has become an integral part of doing any…

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How to Harness the Power of Millennials in Your Company?

Jun 25, 2019 Veronica Chimney How to Harness the Power of Millennials in Your Company?

Born between 1981 and 1996, the Millennial generation is a powerhouse in today’s workplace. It is estimated that by the year 2020, 50% of the…

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Human Resource On-Boarding New Employees

Jul 25, 2017 Kaylene Eckels Human Resource On-Boarding New Employees

How was your first day at work? Were you excited or nervous? Were you warmly welcomed or did you have to find your way around?…

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How Human Resource Function Positively Influences Performance?

Jul 07, 2017 Veronica Chimney How Human Resource Function Positively Influences Performance?

What is Human Resource Management (HRM)? This is a department in an organization which focuses on selecting, overseeing and coordinating individuals who work in it….

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The Importance of HR in a Contact Center

Sep 16, 2016 Veronica Chimney The Importance of HR in a Contact Center

HR should play a huge role in your contact center in order for employees to achieve the best possible results. If you’re currently experiencing a…

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