Exceptional Customer Service with an Omni-Channel Strategy
Nov 03, 2017 Kaylene Eckels
The staggering advancement of social media, digital technology, cloud computing and other tools combined with a revolution in how people choose to share information has…
Learn More...Omni-channel: New Multi-Channel To Customer Service Experience
Apr 14, 2017 Amit Kachhawa
The one thing in this recent fast-paced and virtual savvy environment which changes more hastily than technology is, the terminology used for references to technicalities…
Learn More...Improve the Omnichannel Experience; Reduce Customer Effort
Jun 17, 2016 David Carrizales
Loyal customers are an asset to an organization, and the secret weapon to win them is offering superior customer experiences. When you focus on how…
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