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Why Successful Businesses Focus on Developing People – Not Employees

Sep 26, 2018 Matt Rocco Why Successful Businesses Focus on Developing People – Not Employees

State-of-the-art technology is very useful in modern businesses,  but it’s impossible for computers to replace the human element. People bring essential qualities like creativity, innovation…

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Saving Talent: Tips to Engage and Lower Turnover Risks (Part 2)

Nov 17, 2017 Veronica Chimney Saving Talent: Tips to Engage and Lower Turnover Risks (Part 2)

This is the second installment you’ve been waiting for regarding saving your talent. You can read Part 1 here. Below are the final five factors…

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Employee Empowerment: The Secret to Encouraging Team Members

Aug 08, 2017 Jim Iyoob Employee Empowerment: The Secret to Encouraging Team Members

A team is only as good as its leader, and that’s most certainly true when it comes to call center employees. Etech is here to…

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