What is a Socially Enabled Call Center?
Learn how a socially enabled call center utilizes social media for effective customer service and why it’s essential for modern businesses.
Learn how a socially enabled call center utilizes social media for effective customer service and why it’s essential for modern businesses.
Mobile technology and social media have completely revamped how we communicate not only with each other, but with the companies and businesses from which we buy products and services. Customers aren’t shy when it comes to leaving praise or a complaint on a company’s Facebook wall or Twitter page. To show your business is on …
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