•   November 01, 2011 Etech Hiring 200 Contact Center Employees

    Etech is actively hiring 200 new employees in Nacogdoches, Lufkin and Rusk, Texas over the next 90 days.

     

    Nacogdoches, TX –November 1, 2011 – Etech, a global business process outsourcer, today announced they are actively hiring to fill 200 new contact center positions in the next 90 days. New employees will handle voice sales and service, chat sales and service, or email work for large telecommunication and retail companies.

     

    The new jobs will be located in one of their three locations in Texas – Nacogdoches, Lufkin and Rusk. Various shifts as well as part-time and full-time positions are available.

     

    Etech is looking for ambitious people who enjoy working with people and providing great customer support. Some of the skills required for these positions include computer and typing skills, good grammar, and an ability to articulate and speak clearly (for voice programs).

     

    “We are thrilled to be able to add so many new jobs in rural East Texas,” said Matt Rocco, president and chief operating officer of Etech. “We have a great labor pool in this area that have provided our clients with amazing service. We are committed to continue supporting our local community with new jobs as we continue to grow.”

     

    Etech offers its employees competitive pay and one of the best benefits packages in this market including health, dental and vision insurance, tuition reimbursement, child care reimbursement, and 401K company match. Etech provides a comfortable work environment along with plenty of fun activities.

     

    If you meet the job skill qualifications, we urge you to apply today. Interested candidates can learn more and apply online at: www.etechtexas.com/careers.html

     

    About Etech Global Services

     

    Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and web chat.  We understand the importance of customer relationships. That’s why all of our solution strategies are driven by the ‘voice of the customer’.  Our stringent QA process ensures an ever-improving customer experience.  We also gather critical business intelligence data from each customer interaction. And we do everything with the highest integrity and quality possible.  These differences allow us to provide industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable our clients to increase revenue and delight their customers. For more information: www.etechgs.com

     

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    Press Contact:
    Veronica Chimney
    veronica.chimney@etechtexas.com

    Jim Iyoob

    Jim Iyoob is the Chief Customer Officer for Etech Global Services. Jim has 30 years of experience in inbound, outbound, chat, analytics, AI, and social media. Jim has an impeccable track record of innovation and advanced business intelligence. Based on his level of expertise, Jim has been featured in numerous publications including CIO Review, Contact Center Pipeline, Connections Magazine, and was also listed as one of the ‘Top 20 Influential People to Follow’ on Twitter by “Iwantitnow”. He has co-authored three books on the call center quality monitoring.