Recognized globally. 22 years of awards.

QEval by ETSLabs recognized as the best new technology solution across the global contact center industry.

Annual certification recognizing Etech as an Asian American diverse-owned business enterprise.

Third time receiving this award from GESIA, recognizing Etech's India operations for BPO and KPO excellence.

Named to the OA500 list of the world's top 500 outsourcing providers based on independent research.

Annual USPAACC certification renewed for 2024.

Recognized for outstanding achievement in business process outsourcing among Asian American owned enterprises.

Named BPO of the Year at the CCW Excellence Awards, the contact center industry's annual recognition program.

Recognized for innovation in workforce training programs across Etech's India operations.

Awarded for outstanding employee support, volunteerism, and education initiatives.

MBE certification by the California PUC Supplier Clearinghouse for regulated utility supplier diversity programs.

Ranked among the top 20 outsourcing and offshoring companies in the United States.

Named to the list of the 20 best global call center companies worldwide.

Runner-up for BPO of the Year at the 2021 CCW Excellence Awards.

Recognized as a technology partner of the year for sales and customer service solutions.

CIO Review named Etech among the 20 most promising quality management solution providers.

Second GESIA Best BPO/KPO Company award recognizing India operations excellence.

Runner-up for the Training and Development Solution category at the 2019 CCW Excellence Awards.

Honorable Mention for BPO of the Year. Etech Insights also received Disruptive Technology of the Year Honorable Mention.

Named a finalist for BPO of the Year at the 2019 CCW Excellence Awards.

Named Member of the Year by PACE, the professional association for customer engagement.

Jim Iyoob, Chief Revenue Officer, received the Fulcrum Award for impact on customer engagement.

Ronnie Mize, Chief Information Security Officer (CIO), recognized for compliance excellence in customer engagement.

Matt Rocco named a finalist for CEO of the Year in Business Transformation and Operational Excellence.

Kaylene Eckels received the Silver Stevie Award as Woman of the Year in Customer Service.

Etech's AI product recognized as a finalist at the GESIA awards for technology innovation.

Jim Iyoob named a Top Customer Service Influencer by Fit Small Business.

Matt Rocco received the Silver Stevie Award as a People-Focused CEO at the Stevie Awards for Great Employers.

Third consecutive year winning Best Training and Development Program at the CCW Excellence Awards.

Founder Dilip Barot received the Fast 100 Asian American Business Award for rapid growth.

Recognized for technology innovation in customer engagement by PACE.

Named among the 10 most recommended quality management solution providers by Insights Success.

Silver Stevie Award for Business Intelligence Solution at the 12th Annual Stevie Awards.

Certified membership in the Contact Center World Global Association.

Second consecutive year winning Best Training and Development Program at CCW.

Verified as a Minority Business Enterprise by the National Minority Supplier Development Council.

Recognized for customer engagement professionalism by PACE and CustomerCount.

First year winning Best Training and Development Program at the CCW Excellence Awards.

Recognized as a corporate business partner by the Texas Association of School Boards.

CIO Review named Etech among the 20 most promising quality management solution providers.

Recognized for technology innovation in customer engagement.

Fourth PACE Corporate Citizen Award recognizing community engagement.

Third PACE Corporate Citizen Award.

Recognized for quality excellence in small business operations.

Second PACE Corporate Citizen Award.

First GESIA Best Call Center/BPO Company award recognizing India operations.

Named Business of the Year for community impact in East Texas.

First PACE Corporate Citizen Award.

Recognized for employer excellence by Workforce Solutions of Texas.

Named among the top 50 minority-owned businesses in the United States.

Recognized as Business of the Year by the Stewart Blood Center for community service.

National recognition for corporate citizenship from the U.S. Chamber of Commerce.

Named Business of the Year in Etech's founding year by the Nacogdoches Chamber of Commerce.