Serving Your Customers is Not Just A Priority

It's Our Only Priority!

At Etech, we believe there are leaders
who serve themselves and those who serve others. Etech pushes our
leaders to serve others, referred to as,
“Servant Leadership.”
Voice, Chat & Email
Interactions Per Year
0 M+
Quality Monitoring Evaluations
Per Year
0 M+
Client Partners
0 +
Why Etech

Why Etech

Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences. Etech’s innovative technology solutions and experienced leaders understand your business needs and recognize the strategic insights your brand needs to drive results.

We’re Etech

A group of devoted leaders in the contact center industry who are passionate about making a remarkable difference for our
clients, people and communities.

We’re Etech

A group of devoted leaders in the contact center industry who are passionate about making a remarkable difference for our
clients, people and communities.

DILIP BAROT
Founder and chairman
MATT ROCCO
President & CEO
JIM IYOOB
Chief Customer Officer
KAYLENE ECKELS
Chief Operating Officer
RONNIE MIZE
Chief Security Officer

Etech Around
The World

Etech’s global centers – Onshore, Nearshore, and Offshore, have the capabilities to customize the solution that best fit all of your needs. With Etech’s global outreach, Etech is always available to support your customers and deliver consistent exceptional experiences.

Life At Etech

Etech believes in working hard and playing hard and strives to make employees feel empowered and confident in the job they are doing. The combination of care, trust and energy brought to the business is what makes the culture at Etech unique. Our CEO frequently says, “If we take care of our people, the numbers will take care of themselves.”

Employee Engagement Activities

Employee Awards

Etech Give
Back Programs

Training Sessions

Awards & Recognition

Etech Global Services is proud to be recognized and awarded globally its commitment to the
businesses, people and the community.

CCW Excellence Award 2023 – BPO of the Year

2019 Best BPO/KPO Company

2020 (14th annual) Stevie® Awards
for Sales & Custome

Compliance & Certification

Certified Minority Business Enterprise (MBE)

2022, Certified Asian American & Minority Owned Busin

Etech Media Hub

Visit our media center for contact center and BPO press releases and news articles about updates at Etech Global Services.

Scroll to Top

Contact Us

Thank you for sharing your details. Click below link to watch.