CCW Executive Exchange 2025

November 5–7, 2025

Location:Scottsdale, Arizona

Join Etech Global Services at the CCW Executive Exchange 2025 — an exclusive, invitation-only event designed for senior customer contact and CX leaders who are redefining the future of customer experience.

Etech’s Session: From Demos to Dollars: The Playbook for Scaling AI in Contact Centers

Date and Time: Thursday, November 06th | 1:00 PM – 1:45 PM MST

Key Takeaways

• Learn how leading organizations are turning CX challenges into growth opportunities using AI, analytics, and human intelligence.
• Network with industry executives and decision-makers through curated meetings and strategy sessions focused on real business outcomes.
• Explore practical frameworks and tools to accelerate transformation, boost loyalty, and drive measurable results.

Etech Executive Insights:

• Jim Iyoob, Chief Customer Officer, Etech | President, ETS Labs
• Anna Bailey, Fractional Chief Growth Officer, Etech Global Services

Stay tuned for more updates!

Contact us to schedule a meeting or discover how Etech’s people-first, tech-enabled solutions can help you improve your CX game.