Customer Connect Expo 2026

Date: September 9 to 10, 2026
Location: Georgia World Congress Center

ETS Labs will be exhibiting at Customer Connect Expo 2026, one of the industry’s key platforms for customer experience, AI, automation, and CX technology innovation.

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Speakers

• Jim Iyoob
  President, ETS Labs
  Chief Revenue Officer, Etech Global Services
• Scott Thomas
  Associate Vice President, Client Support
  Cox Automotive Inc.

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What to Expect at the Expo

• AI in CX
  See how AI is reshaping customer experience, from quality to automation.
• Inside ETS Labs
  Learn how QEval, ICE, and Process Automation support enterprise CX teams.
• Industry Networking
  Connect with CX and AI leaders across automotive, retail, banking, healthcare, and more.
• Practical Takeaway
  Leave with concrete ways to apply AI to quality, routing, and agent performance.

If you’d like to meet us at the event or schedule a session, feel free to reach out.

Meet ETS Labs at Booth #306