Responsibilities

• Administer and maintain Salesforce environments, including user setup, roles, profiles, permissions, and security settings
• Configure and customize Salesforce features such as objects, fields, page layouts, validation rules, flows, and reports
• Build and maintain automations and data flows that support GTM and operational workflows
• Troubleshoot issues, manage data integrity, and perform regular system audits
• Design and maintain reports and dashboards for sales, operations, and leadership
• Manage data imports, exports, and cleanup using tools like Data Loader and Cloudingo
• Partner with stakeholders to gather requirements and deliver scalable solutions
• Provide user support, documentation, and light training as needed
• Collaborate with internal teams and external vendors on Salesforce-related initiatives
• Ensure best practices around performance, security, and compliance

Required Qualifications

• 2+ years of experience as a Salesforce Administrator
• Hands-on experience with Salesforce Sales Cloud (Service Cloud is a plus)
• Strong understanding of Salesforce configuration, automation, and reporting
• Experience supporting GTM or RevOps teams
• Salesforce Administrator Certification (ADM 201) preferred
• Strong problem-solving skills and attention to detail
• Ability to work independently and deliver in a contract environment

Nice to Have

• Deep experience with Flow Builder and advanced automation
• Familiarity with Salesforce integrations and third-party apps
• Experience in high-growth startups or scaling organizations
• Additional Salesforce certifications