What We Offer:

• Employee Referral Program
• Health and Life Insurance Benefit
• Leadership Program
• Paid Training
• Career Advancement Program
• Monthly Rewards and Recognition
• Opportunity to participate in Monthly Give Back Initiatives for the Community
• Monthly employee engagement activities

What You’ll Be Doing:

• Trainers have to change plans at a moments notice and still excel at assignments while keeping a “will-do” attitude. They should showcase this attitude so well, that others want to emulate it and strive to achieve the same flexibility.
• Training is more than just knowledge transfer; it’s about equipping trainees to be selfsufficient agents who will guide customers to solutions. A Trainer should have this skill mastered so well that Assistant Trainers can observe and learn from them.
• Leading a training class is about creating a fun, engaging environment in which learning can flourish. Your classes should be so productive and enjoyable that your trainees are excited to embark on their new careers.
• Trainers should consistently be on the lookout for ways to help not only other trainers, but other leaders as well. This ensures Etech is successful as a whole while embodying our goal for servant leadership.
• We believe that employees don’t leave their jobs; they leave their managers. As a Trainer, you should be on the lookout for potential attrition reasons and be able to come up with ways to combat these issues.

Supervisory Responsibilities: 

• Directly supervises 1 to 40 team members in the Training class.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Basic Knowledge of:

• Sales campaign products, features and benefits;
• Computer programs including Excel, Word, Power Point, Outlook;
• Training and sales techniques, Company policies and procedures as outlined in the employee handbook;
• Applicable campaign computer programs and procedures.

Ability to:

• Train, supervise and evaluate class performance;
• Evaluate trainee understanding and re-teach as necessary;
• Multi-task; Provide constructive feedback for the development of trainees and personnel;
• Establish and maintain effective relationship with peers across departments.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree from a two-year college or university; or equivalent combination of education, related experience, and/or training.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic algebra.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver’s license or other governmental issued identification.

PHYSICAL DEMANDS:

• Regular verbal communication (speaking and listening) is required.
• Prolonged sitting and manual tasks (using hands) are expected.
• Occasional reaching and lifting of objects up to 10 pounds.
• Close vision required for detailed work.

WORK ENVIRONMENT:

• Indoor office setting with moderate noise levels.
• Reasonable accommodations may be made for individuals with disabilities.