Etech Global Services Named Finalist for Best Outsourced Provider

Call Center Week recognizes Etech Global Services as one of the best outsourced contact center solution providers in the industry.

Nacogdoches, TX –May 29, 2014 – Etech Global Services, a leading business process outsourcer, has been named a finalist for the Best Outsourced Provider Award,  which will be announced at the 2014 Call Center Week in Las Vegas, NV June 9-13th, at the Mandalay Bay Resort & Casino.

This award recognizes contact center management that is consistently evolving to exceed the expectations and desires of their customers.

“As an organization that consistently strives to exceed expectations, we are thrilled to be chosen as a finalist for this coveted award”, said Matt Rocco, President and COO of Etech Global Services.

Etech will be attending Call Center Week as a corporate sponsor and exhibitor.  Etech’s team can be found at booth #81 where they will be showcasing their contact center services and technology.  In addition, Etech’s Vice President, Patrick Reynolds, will also be hosting a Roundtable Discussion on June 12th at 11:15am on how chat technology & people can deliver quality interactions, increase revenue and delight your customers in your online channel.  We hope you will have an opportunity to join Patrick in this lively and engaging discussion.

The 2014 Call Center Week promises to be a great one. This year’s overarching theme is “Competing on Service: Seize the Opportunity.”

You can learn more about Call Center Week online at:

You can learn more about Etech Global Services online at:

About Etech Global Services

Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide.  Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the ‘voice of the customer’.  Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible.  These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information:


Press Contact:
Veronica Chimney

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