Nacogdoches, TX – January 22, 2014- Etech Global Services, a leading business outsourcer, is pleased to announce they are attending The Future Call Center Summit this week in Orlando, Florida.
This summit is celebrating its 9th year, but with a newly branded and improved summit that focuses on challenging the status quo. Etech is excited to be a part of this summit that explores the movement toward cloud technology as well as the prominent role of social media in customer service. The event focuses on the opportunities and obstacles service career professionals must know to keep on top of trends and remain ahead of the curve.
“We are excited to attend and learn new information that will keep us on the cutting edge of contact center services,” said Patrick Reynolds, Vice President of Etech Global Services.
In addition, the Company will be meeting with key executives from several Fortune 50 organizations to share Etech’s knowledge and expertise on contact center and technology solutions.
About Etech Global Services
Etech Global Services is a leading contact center and technology solution provider with more than 2,700 employees in nine locations worldwide. Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the ‘voice of the customer’. Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible. These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: www.etechgs.com