Tech Support

Etech Global Services offers technical support services allowing organizations to offer the highest level of service, while lowering costs to their business. Whether you need technical support for mobile phones, computers, televisions, software products or other technical products, Etech has the experience you can depend on.

Etech offers both single and multi-tiered technical support to cost-effectively handle basic customer questions to the most complex problems. Etech’s global solution, with onshore, near-shore and off-shore locations, allows to offer support 24/7/365. No matter where your customers live, they can contact at the most convenient time for them in any time zone. Etech also provides support in both English and Spanish. Etech’s technical support service spans many communication channels including voice, live chat, email, and text messaging so your customers can communicate in the most convenient way to them.

Etech Global Services is PCI-DSS Compliant and offers dedicated technology with a full redundant environment with full back-up and recovery. You can be confident to support your customers without interruptions.

Transformations we brought to our clients:

Interested in our Tech Support Services, click here to send us your enquiry.