Customer Service Representative
What We Offer:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
What You’ll Do
- Communicate with customers via phone to provide information about products or services
- Assist customers with product inquiries, purchases, and issue resolution
- Maintain customer records and update information in the database
- Collaborate with other departments to ensure customer satisfaction
Requirements
- Previous experience in customer service or a related field preferred, plus sales experience
- Proficiency in English; bilingual or multilingual skills are a plus
- Strong communication skills, both verbal and written
- Ability to type efficiently and use office software applications
- Familiarity with call center operations is beneficial
- Excellent problem-solving skills
Education:
- High school or equivalent (Required)
Ability to Commute:
- Dallas, TX 75247 (Required)
To apply for this job email your details to harsh.shah@etechtexas.com
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