Etech News Room
In 2021, the BPO industry was valued at $245.9 billion, with a predicted compound annual growth rate (CAGR) of 9.1% until 2030.
Etech Global Services, a leader in providing omnichannel customer engagement solutions using the power of Human Intelligence and Artificial Intelligence is pleased to announce that it has completed its Service Organization Control (SOC) 2 Type 1 audit without exceptions. Conducted by Whitley Penn, one of the leading CPA firms, the audit formalizes Etech’s commitment to a robust security system and high-level operational execution.
Etech Global Services, one of the leading global Outsourcing Contact Center Solution providers, announced its shift to a new state-of-the-art facility in Cazoumar Free Zone, Montego Bay, to support its team, provide new career opportunities, and fuel economic growth for the Montego Bay Community.
Nacogdoches, TX – February 11, 2022 – Etech has been awarded on the Forbes list of America’s Best Employers 2022. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
ETECH RECOGNIZED AS FINAL RUNNER UP FOR ‘BUSINESS PROCESS OUTSOURCING COMPANY OF THE YEAR’ AT WORLD’S LARGEST CUSTOMER CONTACT EVENT
Celebrating 18 years of serving the customers, Etech Global Services, a leading global customer experience solution provider, was recognized as the final runner up for the prestigious “BPO of the Year” at the 2021 CCW Excellence Awards hosted by Customer Contact Week.
Nacogdoches, TX – November 22, 2021 – Leading global outsourcing solution provider, Etech Global Services, recently announced the company will be expanding their global footprint by adding an additional, 300 seat full-service contact center in San Antonio, Texas.
Etech Global Services Selected as Finalist for ‘Automation Solution of the Year ‘ and ‘BPO of the Year’ for CCW Excellence Awards
Nacogdoches, TX – November 18, 2021 – Etech Global Services has been selected as a finalist for ‘Automation Solution of the Year ‘ and ‘BPO of the Year’ for the 2021 CCW Excellence Awards.
Nacogdoches, TX – February 12, 2021- Etech Global Services® has been recognized by Forbes as one of the nation’s best mid-sized employers for 2021.
Nacogdoches, TX – July 13 2020 – Etech Global Services, a global leader in customer engagement solutions, gears up to participate in the largest customer contact event series Customer Contact Week (CCW) August 11th – August 27th.