Partner with the Leading
Global Outsourcing Provider

to effectively improve customer experience

WHY ETECH

Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, and personal customer experiences. Etech’s innovative technology solutions and experienced leaders understand your business needs and recognize the strategic insights your brand needs to drive results.


Etech is a true omni-channel solutions provider. In addition to traditional contact center solutions such as Inbound and Outbound Voice Services, and Live Chat, Etech also offers industry leading Quality Monitoring solutions. Etech’s diverse experience combined with proven methodologies, systems, and processes, provides you with innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions. This all will enable you to build stronger brands, strengthen customer relationships, and gain market share.

WHAT WE DO?

GET ACCESS TO CUSTOMER EXPERIENCE INSIGHTS

Our team of data professionals combine Human Intelligence with the knowledge and power of Artificial Intelligence to identify performance enhancing behaviors and voice-of-customer insights that are not easily discernible through traditional quality management processes.

0 M+
Voice, Chat & Email Interactions Per Year
0 +
Centers in Multi
Geographical Locations
0 +
Client Partners
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Team Members working
towards one goal

WHY PARTNER WITH ETECH GLOBAL SERVICES?

successful solutions across multiple industries

20+ years’ experience in providing successful solutions across multiple industries

Leading global outsourcing solutions

Leading global outsourcing solutions provider for multiple Fortune 50 Companies

People-focused Culture

People-focused Culture

Best-in-class security processes and compliance

Best-in-class security processes and compliance

Passionate and diverse employees focus

Passionate and diverse employees focused on producing immediate results

transformational change

Six sigma approach for a transformational change

dedicated QA process

Industry recognized dedicated QA process

advisor partnership model

Trusted advisor partnership model

Customizable Solutions

Customizable Solutions per business requirement

industry specific best practices

Following industry specific best practices

COMPLIANCE AND SECURITY

AICPA SOC 2
ISO
PCI-DSS COMPLIANT
HIPAA COMPLIANT

WANT TO PARTNER WITH US? LET’S CONNECT.



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