What We Offer:

• Transport Allowance 
• Canteen subsidy 
• Night shift allowance as per process 
• Schedule Attendance Bonus 
• Health Insurance 
• Tuition Reimbursement 
• Incentive components campaign wise 
• Work Life Balance Initiatives 
• Rewards and Recognition 

What You’ll Be Doing:

• Manage Onboarding/Free Trial implementations – Ensuring all steps are completed, and customers are seeing value as quickly as possible. 
• Work with customers to help create content, adapt their training plans, help deploy the solution, and ensure that we deliver proven results. 
• Hold training for clients, customized for their needs and implementation types. 
• Track, report on, and solve issues with onboarding and trial customers, owning their success.  
• Follow processes and tracking internally to report on progress and share learnings 
• Manage internal calendars for implementation, scheduling with clients and keeping internal teams tracking towards completion. 

What We Expect You To Have:

•  Native or Bilingual Business level English 
• 1+ years Project Management experience 
• 1+ years customer facing experience – Sales, Sales Engineering, Account Management or CSM Preferred 
• 1+ years training experience – facilitating, creating and organizing. 
• Successfully managed multiple international clients facing projects at once 
• Technically Savvy, can explain concepts like SSO, Generative AI, and APIs 
• Has training experience with software. 
• Strong and concise communicator – written and verbal. 
• Thrives on customer interaction and providing customized recommendations.  
• Instructional design background a plus – Being able suggest changes and best practices to training and coaching content and processes. 
• Call center exposure and experience a plus