ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists HR Coordinator/Manager with maintenance of all employee records.
• Creates and updates employee files, accurately scanning/filing appropriate documentation.
• Examines employee files to answer inquiries and provides information to authorized persons.
• Assists with HR record keeping requirements that are campaign-specific to ensure HR compliance
• Administers drug screenings consistently and according to established procedures; maintains and properly files documentation; Notifies applicant/employee of drug screen results, using discretion where appropriate.
• Conducts new employee on-boarding including orientation and completion of new-hire paperwork. Prepares and uses required electronic and printed materials.
• Coordinates record corrections with various departments such as I.T., Training, Recruiting, HR, or team leaders as needed. Monitors and performs HR record keeping requirements that are campaign-specific and ensures HR compliance.
• Develops and maintains a resource binder for the drug screening policy and procedures both electronic and hard copy. Maintain drug screen results on designated spreadsheet trackers.
• Assists in training other HR staff in administering drug screenings.
• Compiles data, such as from personnel or other records, and prepares reports.
• Assists with planning center activities, creating publicity, taking pictures, and submitting newsletter articles.
• Initiates criminal background investigations by entering pertinent information on applicants and new employees, retrieves and reviews search results for compliance with company hiring policies, and files results. On occasion, as directed by the HR Manager, may inform new employees of adverse results received resulting in termination. Assist with internal arrest notification.
• May perform exit interviews, via phone or in person, of terminated employees as assigned.
• May conduct/set up prescreens for internal and external applicants/positions posted, when requested.
• May assist in conducting applicant interviews for hourly positions on occasion.
• Works with Recruiting team, assisting with new hire process including assessment tests, drug screening and paperwork.
• Assists the HR Department in organizing and participating in community “Give Back” service projects on behalf of the company. Actively serve on or contribute to an employee team within the assigned center.
• Assists in answering employee questions and directing to resources available.
• Completes special projects and other tasks as assigned by HR Coordinator/Manager consistent with skill set and knowledge.
• Performs duties as backup Receptionist as required including answering a multi-line phone, transferring calls, sorting mail, greeting/welcoming visitors, vendors and clients, administering employment applications/testing, recording miscellaneous payroll deductions, ordering headsets and badges.

Required Skills

• Builds strong relationships with leader, team members and peers across departments.
• Is open and responsive to consistent coaching; takes an active role in performance planning and goal setting; participates in professional development and self-development activities.
• Acts as a role model at all times; adheres to high ethical standards.
• Takes responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
• Is consistently dependable in terms of work schedule and attendance, follow-through, meeting deadlines, and acting with a sense of urgency.
• Is flexible in an environment by championing and embracing change.
• Follows all legal requirements relating to responsibilities.
• Follows company policies and procedures.
• Projects self and company positively by communicating/presenting information clearly and with a customer service focus both in person and via phone/email.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Knowledge of:

Company policies and procedures as outlined in Team Member Handbook; Computer functions including keyboarding; computer programs including Word, Excel, Power Point, and Outlook; Receptionist duties and operating telephone system and its’ functions; copier/scanner/printer.

Ability to:

Answer general questions regarding policies and procedures; File employee records alphabetically; Set priorities using guidelines outlined by HR Coordinator/Manager; Manage multiple tasks and priorities; Communicate with customers and all levels of employees. Develop and maintain effective working relationships with peers across departments; Communicate effectively in both oral and written form; Perform detailed tasks with accuracy. Maintain a high level of confidentiality and good judgment with sensitive topics.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) required; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license or other Government issued ID. Successful completion of Receptionist training and Drug Screening training.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in inside environmental conditions. The employee is rarely exposed to outside weather conditions. The noise level in the work environment is usually moderate.