What We Offer:

• Canteen Subsidy
• Night Shift allowance as per process
• Health Insurance
• Tuition Reimbursement
• Work-Life Balance Initiatives
• Rewards & Recognition

What You’ll Be Doing:

• Design, develop, and maintain ETL processes to extract data from multiple sources including MS SQL Server, SFTP, and other file-based or API endpoints.
• Build and optimize complex SQL queries and stored procedures to support data analytics and reporting.
• Integrate, cleanse, and prepare data for analysis and visualization.
• Create intuitive, interactive dashboards and reports in Sisense, Power BI, or similar platforms based on business requirements.
• Collaborate with stakeholders, business analysts, and product teams to understand data/reporting needs and deliver actionable insights.
• Monitor data pipelines and reports to ensure reliability and accuracy.
• Participate in the ongoing enhancement and documentation of BI infrastructure and data sources.

What We Expect You To Have:

• 3+ years of hands-on experience with SQL development (T-SQL preferred).
• Experience with BI platforms such as Sisense, Power BI, Tableau, or equivalent.
• Strong understanding of data integration techniques (ETL/ELT), and working with SFTP, CSV/Excel files, APIs, etc.
• Proficiency in connecting to various data sources and building data models for BI tools.
• Able to maintain data consistency / accuracy and take proactive steps to address any issues.
• Able to work on Excel / Advance Excel to review details.
• Experience of Optimization/Automation of the process
• Proactive communication that helped improve performance / efficiency
• Experience dealing with BPO / Call Center data.
• Familiarity with data warehousing concepts and performance tuning.
• Experience with version control systems like Git is a plus.
• Excellent problem-solving and communication skills.