6 Tips to find an ideal work-life balance as a leader
Here are some ideas on finding the ideal work-life balance in your leadership journey.
Here are some ideas on finding the ideal work-life balance in your leadership journey.
At Etech, humility is not thinking less of yourself, it is thinking of others more often. Here are some examples of what it means to demonstrate humility at Etech.
Enjoying digital devices and enjoying the comfort of having the internet at your fingertips opens wide doors for being a target for cybercriminals.
Here are some examples of what it means to value others at Etech.
Here are some examples of what it means to be a positive influence at Etech.
Here are some major benefits organizations can expect by building a diverse workforce.
At Etech, we explore fundamental principles when it comes to building leaders who are trusted, such as “Trust is personal,” “Trust takes time.
Have you ever thought about what defines the customer’s experience with your organization? The answer is simple, it’s your employees.
Employee recognition is important in the workplace for many reasons, but mostly because it is a human tendency to feel seen, heard, and acknowledged.
The process of becoming a great team player starts with having a strong work ethic. I have highlighted 5 traits below that take no talent but are all qualities that great teammates possess.
If you are a streaming service provider looking to improve customer experience, here is how Etech can help you.
Agent and customer experience are strongly correlated, as agent distress directly impacts customers, resulting in poor active listening, high hold time/high AHT, or transactional discrepancies that lead to cancellations.
Every organization must deal with obstacles at some point. Dealing with a crisis such as the recent pandemic can be challenging and demotivating for team members.
The team of Etech Global Services will be at Customer Contact Week in San Antonio, from January 30 to February 1, 2023.
Sustaining in a competitive landscape is quite challenging for organizations. Since the beginning, each organization is trying to come up with solutions that can give them an edge over other contenders. Latest technologies, new business models, building a team of the best talents, etc. are considered key drivers for any organization to keep growing in …
A leader’s job does not end with building and leading a team, they are further required to innovate & find ways to set the team up for success and great performance.
Here are some tips to create an engaged organization!
To prevent data breaches, zero trust architecture is regarded as one of the most effective methods that can be utilized.
Here is how integrity leads to effective leadership.
Customers feel connected with a business organization that works for social causes and dedicates itself to helping the community.