Succession Planning: Leveraging Talent and Building Skills to Prepare for Opportunity
Etech’s Succession Planning framework is an excellent example of a structured approach to creating a succession plan.
How to be a great team player as a Leader?
At Etech, we define teamwork as being committed to working as a team to solve problems and resolve conflict.
Using Data Analytics to Enhance Customer Experience
Data analytics is a great tool for enhancing customer experience as it gives concise information on customer behaviors, needs, and preferences.
What is integrity in leadership?
I believe that it all starts with integrity. Below are some tips to help you on your journey to enhancing your integrity.
What Did You Say? Self-Help for Listening Like a Pro
In today’s fast-paced world, active listening plays a vital role in effective communication. Without being a good listener first, communication becomes a daunting task. But how does one master active listening?
Why leaders must have vision?
Our vision is to make a remarkable difference for each other, our customers, and within our communities.
Everybody needs a Mentor: Three ways to get one
There are three ways to identify a mentor. You can ask your leader, sign up for the company mentorship program, or join professional communities.
How to become an adaptable leader?
Below are some tips to help you on your journey to becoming an even more adaptable leader!
Optimizing the Customer Experience, The Key to Business Success
Here are some tips on how to optimize the customer experience for your business: