Events
Connect with subject matter experts of the contact center industry and hone your skills by meeting them live or virtually! Here are the upcoming events, webinars, and conferences the Etech team is organizing and participating in.
CompliancePoint Exchange '24
Date: October 8-9, 2024
Location: Orlando, FL
Etech is excited to participate in CompliancePoint Exchange ’24 (CPX24), a premier two-day event dedicated to marketing compliance and data privacy. Join us to gain insights from industry leaders and learn how to implement effective compliance strategies and mitigate risks.
Etech Panel Session: Using Automation to Facilitate Compliance and Save the Business Money
Key Highlights:
- How technology enhances compliance monitoring and reduces costs
- Real-world case studies from various industries
- Legal implications, data privacy, and risk mitigation
- Best practices for implementing compliance programs
- Unexpected benefits beyond compliance
Schedule a meeting with us today to receive a 50% discount code!
CCW Orlando
Date: January 27-29, 2025
JW Marriott, Disney, Orlando
Mark your calendars! Etech is gearing up for a dynamic presence at Customer Contact Week (CCW) Orlando 2025. As a hub for contact center innovation, CCW provides the perfect backdrop for Etech to showcase our cutting-edge solutions and industry insights.
What to Expect:
- 1. Hands-on Workshop: Dive deep into practical strategies with our interactive session. (Topic to be announced soon)
- 2. Innovative Booth Display: Experience firsthand demonstrations of our latest technologies and methodologies.
CCW Orlando offers a unique opportunity to engage with Etech’s thought leaders in a vibrant, collaborative environment. Whether you’re looking to optimize your current operations or completely transform your customer contact approach, our team is ready to guide you through the next evolution of customer service.
Stay tuned for updates on our workshop details and booth. We’re excited to connect with you in the magical setting of Disney Orlando!
For more information or to arrange a meeting, please fill out the form.
Customer Connect Expo 2025
Date: April 16-17, 2025
Location: Las Vegas
Save the date! Etech is thrilled to announce our participation in the Customer Connect Expo 2025. This premier event for customer experiences professionals provides the ideal platform for Etech to showcase our innovative solutions and share our expertise in revolutionizing customer interactions.
What’s in Store:
- Expert-Led Seminar: Join us for an insightful session on emerging trends in customer engagement. (Topic details coming soon)
- Interactive Demo Zone: Get hands-on experience with our state-of-the-art customer service technologies and tools. Customer Connect Expo 2025 presents a fantastic opportunity to engage with Etech’s industry experts in an energetic, knowledge-rich environment. Whether you’re looking to enhance your current customer service strategies or embark on a complete digital transformation journey, our team is here to guide you towards exceptional customer experiences.
Keep an eye out for updates on our seminar topic and booth location. We’re looking forward to connecting with you in the vibrant city of Las Vegas!
To schedule a meeting or learn more, please fill out the form.
CCW Las Vegas
Date: June 9-12, 2025
Location: Las Vegas
Mark your calendars! Etech is excited to announce our participation in Customer Contact Week (CCW) Vegas 2025. As a premier event for contact center excellence CCW provides the perfect backdrop for Etech to showcase our cutting-edge solutions and industry insights.
What to Expect:
- Engaging Keynote Session: Join us for an insightful presentation on the future of customer experience. (Speaker and topic to be announced)
- Interactive Booth Experience: Visit our state-of-the-art booth to see live demonstrations of our latest technologies and methodologies.
- Networking Opportunities: Connect with Etech’s thought leaders and industry peers in the vibrant atmosphere of Las Vegas.
CCW Vegas 2025 offers a unique opportunity to explore Etech’s cutting-edge approaches to customer contact optimization. Whether you’re looking to enhance your current operations or revolutionize your customer service strategy, our team is ready to guide you through the next wave of industry innovations. Stay tuned for updates on our keynote session and booth location. We’re thrilled to meet you in the CCW Las Vegas!
For more information or to schedule a meeting, please schedule a meeting with us.
Past Events
2024
2023
2020
The Art of the Possible with Speech Analytics: What to Consider When Architecting a Next Generation Technology Stack
Previously, call centers had one main task: to respond to...
2019
CX Architecture – Using Agent Insights to Design a Remarkable Experience
Your agent workforce has more influence on your brand than...
CX Architecture: 5 Steps To Transform Your Customer Insights
The power of Artificial Intelligence has become a strategic tool...
2018
Professor Customer: Empower Your Customers to Teach You CX Delivery they Deserve
Improving customer experience has been rightfully viewed as one of...
The Future of Contact Centers: Leveraging People, Processes & Artificial Intelligence
Today’s consumers want more than good products and good prices....