CX Innovation Summit​

CX Innovation Summit

November 12-13, 2025

Location: Trump Doral, Miami, FL

In this era of sky-high expectations, customer experience (CX) is the ultimate differentiator – the secret weapon that propels businesses from ordinary to extraordinary.

It’s time to unleash the full potential of your CX strategy.

Join Etech at the GDS CX Innovation Summit 2025, where the brightest minds in customer experience will come together to:

Etech’s Roundtable: Beyond the AI Buzz – Building Solutions That Stick

Roundtable Date & Time: Wed, Nov 12th 2 pm to 3 pm | Thur, Nov 13th 9:20 am to 10:20 am

What You’ll Gain:

  • Battle-Tested Strategies: Discover proven approaches that transform customer experiences from good to legendary, giving your business a competitive edge.
  • Actionable Insights: Learn how to harness data and technology to create unbreakable bonds with your customers.
  • Peer Connections: Engage with fellow CX pioneers who are rewriting the rules of customer engagement and setting new industry standards.

Expert Insights:

    • Patrick Reynolds, SVP – Business Development & Client Solutions, Etech Global Services
    • Chris Basile, AVP Operations & Training, Etech Global Services

Stay tuned for more updates!

Contact us to schedule a meeting or learn more about how Etech can help you transform your customer experience.

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