Etech Accepts the PACE Award

Etech Global Services, headquartered in Nacogdoches, Texas was honored at this year’s Professional Association for Customer Engagement (PACE) Convention & Expo recently held in Scottsdale, Arizona.


“Each year, PACE recognizes one of its 4,000 corporate members for its philanthropic impact in the community through support and volunteerism to charitable projects.  Leaders of this company must demonstrate a high level of community spirit and participation, motivating employees and colleagues to support and participate in charitable activities.  PACE was honored to bestow this year’s Outstanding Corporate Citizen Award to Etech Global Services.”, stated PACE CEO, Phil Grudzinski.  “Etech continues to inspire commitment and involvement in their community through time, talent and treasure.  They are the model by which we should all aspire to.  It was my privilege to present this award to Matt Rocco and Etech.”


Matt Rocco, president and COO of Etech, accepted the award on behalf of the 2500 Etech employees across the globe.  Rocco stated, “It is inspiring to be engaged in an industry that recognizes and awards corporate philanthropic commitment.  The commitment of the Etech team has always been to make a positive impact on our customers, employees and communities.  It is an honor that I humbly accept this award on behalf of the entire Etech family.


Founded in 1983, PACE represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Etech Global Services with offices in East Texas, Jamaica and India has over 2300 team members across the globe who commit daily to providing excellent customer support to companies that need their expertise.  The SRO accredited firm provides live chat services, inbound and outbound voice services, quality assurance and business intelligence.


Matt Rocco (left), president and COO of Etech pictured with Phil Grudzinksi, CEO of PACE.



Veronica Chimney; Vice President of Human Resources – Etech Texas

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