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    Inbound Call Center

    Inbound Call Center

    Etech Global Services is a pioneer in helping organizations do their business with ease. We offer inbound call center services to organizations to improve their customer-communication channel. Etech Global Services specializes in a range of inbound call center services, live chat technology and service, and BPO solutions. Our services have proven to be effective in easing communication, increasing revenue, reducing operational costs and ensuring better customer relationships.

    Our inbound call centers are located in East Texas, Florida, West Virginia, India and Jamaica. We service clients across the globe and provide service 24 hours a day, 365 days a year.

    We specialize in the following inbound call center services:

    • Inbound Web Chat
    • Inbound Sales
    • Customer Service
    • Tech Support
    • Lead Generation

    Every business is unique, and a single solution does not fit every business. We understand the uniqueness of your business and tailor our services to match your industry. Our team of managers have many years of experience in managing call center operations and bring to the table the most effective solutions for your unique industry. Our experience enables us to understand the unique approach required to handle different industries, and we proudly bring our expertise to each of them.

    Etech Global Services specializes in the following industry verticals. Click on your industry below to learn more.

    Contact us today to learn more about our inbound call center services. We look forward to discussing your unique needs and exploring how we can leverage our experience to help you.


    • "Etech's ability to provide quality B2B leads for SuddenLink Communication's outside Sales Representatives has been fantastic. Their ability to get through the gatekeeper to the decision maker has resulted in very generous conversion rates and great incremental revenue. I would recommend Etech to others in need of sales assistance."
      Marketing Business Services,

      SuddenLink Communications

    • "Etech is a very valued partner who ensures a quality interaction with customers resulting in a great customer experience and improved results."
      VP of Marketing,

      National University

    • "Through our partnership with Etech Global Services, we have reduced our chat costs and increased conversions and order value. This program has brought in 60% incremental revenue and is a clear winner."
      VP of Ecommerce,

      Fortune 500 Telecommunications Provider

    • "Etech Global Services helped us reach our Hispanic customers in a meaningful way. We couldn't be happier with the return on investment results."
      Operations Manager,

      Leading Telecommunications Provider

    • “Etech Global Services helped us reach our customers in a meaningful way.”
      Vice President of Marketing, Leading Media,

      Entertainment and Communications Company

    • "The Etech solution has exceeded every one of My Plate's expectations, and has delivered an astounding ROI of 218%"
      Sean Kennedy,

      Vice President of My Plates

    • “Etech has become a superb business partner and to say I have been impressed is an understatement. Their on-boarding process for new clients, high caliber sales agents, and training have been excellent.”
      Sales Director,

      Leading Financial Institution