Nacogdoches, TX – December 31, 2019 – Etech Global Services, a global leader in customer engagement solutions, is humbled to be a part of the distinguished list of the “20 Most Promising QMS Solution Providers- 2019”. This list is comprised of companies that are at the forefront of providing remarkable Quality Management Systems (QMS) solutions and transforming businesses.
CIO Review is a leading print magazine that bridges the gap between enterprise IT vendors and buyers. As a trustworthy knowledge network, the CIO Review is known worldwide for discussing enterprise solutions that can redefine the business goals of organizations. The magazine is also a remarkable platform for C-suite executives, industry experts, IT buyers, and other decision-makers to share their valuable insights about new technology trends in the market.
Etech was recognized due largely in part to the ability to provide an effective balance between both human intelligence and artificial intelligence, along with a proprietary platform that rivals any QMS system on the market. Etech understands that while Artificial Intelligence can be very useful in scanning large amounts of data points and quickly identifying possible pain points, without the human touch, companies may be missing out on the most important piece; How do they fix their current situation and improve the customer experience? This is where Etech’s team of 250 “data scientists” is able to deliver actionable feedback customized to that organization’s opportunity, truly leading to making a remarkable difference.
“2019 has been a remarkable year for Etech, and I couldn’t imagine a better way to end it than by having our organization recognized, again, for this exciting achievement. Etech’s quality analytics division, Etech Insights, continues to prove each day what makes this team special, and we look forward to sharing these insights and analytics with our many customers to ultimately enable them to make a remarkable difference. Here’s to a successful 2020!” said Matt Rocco, Etech’s President & CEO.
About Etech Global Services
Etech Global Services is a global leader of customer engagement solutions serving some of the world’s most trusted brands. Etech is trusted with their most precious assets- their customers. Why? Because Etech honors commitments and delivers, the result is measurably changing behavior while driving business growth and profitability through solutions that engage millions of customers each day across multiple touchpoints using analytical, traditional, digital, mobile, and emerging technologies to communicate with your customers when and how they choose.
Etech believes in making a remarkable difference for each other, our customers, and within our communities. Etech’s industry-leading technology services, like Etech Insights, provides you with business insights and analytics that transform your interactions. Etech Insights combines human intelligence with the knowledge and power of artificial intelligence to identify performance-enhancing behaviors and voice-of-customer insights that are not easily identifiable through traditional quality management. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and create a competitive advantage of your competition, leading to increased market share.
Etech believes through serving, we can make a remarkable difference for you and your customers.