Etech Global Services LLC
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Etech Global Services to Sponsor Call Center Week in Las Vegas

Etech Global Services will sponsor and exhibit at Call Center Week June 15-19 Nacogdoches, TX- May 26, 2015-Etech Global Services, […]

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Etech Global Services is Hiring Call Center Agents in Lufkin, Texas

Nacogdoches, TX – May 19, 2015 – Etech Global Services, a leading business process outsourcer, is hiring 200 new employees […]

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Etech Global Services to Sponsor and Exhibit at IRCE June 2-5, 2015 in Chicago, IL.

Nacogdoches, TX –May 5, 2015 – Etech Global Services,  a leading business process outsourcer, is pleased to announce that we […]

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Etech Global Services to Sponsor Contact Center Summit in Nashville

APRIL 20-21ST 2015   Etech Global Services will be a sponsor at Contact Center Summit April 20-21st Nacogdoches, TX-April 14, […]

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Etech Global Services Invited To J.D. Power Roundtable of Champions Conference

Etech Global Services invited as the only contact center participant. Nacogdoches, TX –April 7, 2015- Etech Global Services, a leading […]

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Etech Global Services is Hiring

Come and be a part of the Etech Global Services Team Nacogdoches, TX –March 13, 2015 –Etech Global Services, a […]

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Etech Global Services Named Finalist for Best Outsourced Provider

Call Center Week recognizes Etech Global Services as one of the best outsourced contact center solution providers in the industry. […]

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Etech Global Services to Attend IRCE E-Commerce Event

Etech to demonstrate its signature ICE Software   Nacogdoches, TX – May 7, 2014- Etech Global Services, a leading business […]

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Etech Global Services Wins Outstanding Corporate Citizenship Award

Etech is recognized for its commitment in giving back to each community it serves.   Nacogdoches, TX – April 17, […]

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Etech Global Services Earns the Pace 2014 Technovation Award

Etech Global Services is recognized for their Integrated Customer Engagement Platform Nacogdoches, TX – April 15, 2014 – Etech Global […]

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Etech Global Services LLC

Contact center outsourcing operations powered by ETS Labs, our in-house AI and analytics division. No licensed technology. No outsourced engineering. People who stay. Founded 2003. Minority-owned.

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    Etech Global Services is a minority-owned, full-stack BPO and contact center outsourcing provider headquartered in Nacogdoches, Texas. Operating since 2003 across seven sites in the United States, Jamaica, and India, Etech employs nearly 4,000 people, processes over 160 million customer interactions per year, and has analyzed more than 2.5 billion interactions through proprietary AI. Agent attrition holds at 7 percent against an industry average exceeding 35 percent. QEval, Etech's AI-powered quality platform, delivers 100 percent interaction coverage. ETSLabs, Etech's AI research and development division, builds and deploys voice AI agents, real-time agent assist, and customer experience analytics for contact center operations. Zero compliance breaches. 22 years of operating history.

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