Welcome To
Inbound & Outbound Call Center Services
Etech delivers next generation BPO (Contact Center) solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights. Leveraging the power of artificial plus human intelligence, Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder value.
Growth through Servant Leadership
2003
Grew from 400
Team Members in 1 Location
No Mergers No Acquisitions
TODAY
3 countries, 10 Sites, 3,600+
Team Members
Trusted advisor to numerous
Fortune 50 companies
About Us
Our Vision
To make a remarkable difference for each other, our customers, and within our communities.
Our Mission
Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share. Etech provides service as a solution; handling customer contacts, delivering business insights through Etech Insights and technology solutions through Etech Technology Solutions (ETS).
Interactions Per Year
Per Year
What We Do?
Delivering Consistent & Memorable Experiences
“At Etech, we believe there are leaders who serve themselves and those who serve others. Etech leaders serve and lead by putting the needs of others first, by living our character commitments. We call this servant leadership.”
What Sets Etech Apart
- Compliance
- Certifications
- Awards & Recognition
Compliance
Etech Global Services follows best-in-class security measures and is up to date with all certifications ensuring that compliance, regulations, and security of the data are maintained at all times. By doing so, Etech is well equipped to protect sensitive customer information and help prevent fraudulent activities.Our Culture
The Remarkable Difference At Etech Is Our Team
Life At Etech Global Services
Corporate Social Responsibility
Our Blog
Browse Through Our World of Knowledge And Expertise
- All Blog
- Blog
- Call Center
- Contact Center Analytics
- Customer Experience
- Cyber Security
- Human Resource
- Leadership Development
- Live Chat
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- Workforce Management