Events & Speaking
Industry conferences, customer summits, live webinars, and the occasional award ceremony. If you want to see QEval™, Voice AI, or the operation up close, this is the calendar.
June 22–25, 2026 Location: Caesars Forum, Las Vegas Join Etech Global Services at Customer Contact Week Las Vegas 2026 — the world’s largest customer contact event bringing together thousands of CX leaders,…
Upcoming
Filter by type. Click any event for details and to book a meeting with the speaker on-site.
June 22–25, 2026 Location: Caesars Forum, Las Vegas Join Etech Global Services at Customer Contact Week Las Vegas 2026 — the world’s largest customer contact event bringing together…
Etech Global Services at Customer Connect Expo 2026. Discover CX innovations, contact center strategies & digital transformation solutions.
Who you’ll hear
Etech leaders speak across the calendar. Each one runs a piece of the operation. Each one will answer your hard questions on the floor. Meet the full leadership team on our Leadership page.
Jim Iyoob
President, ETS Labs | Chief Revenue Officer, Etech
Manu Dwievedi
VP – Product Strategy & Innovation
Kaylene Eckels
President & Chief Operating Officer
Past events
Recaps, session notes, and on-demand webinar replays from the last twelve months.
May 17–20, 2026 Location: The Wigwam Resort, Arizona In today’s rapidly evolving contact center landscape, continuous learning is the key to leadership excellence. The Call Center Campus Symposium…
Join Etech at ICMI Expo April 8, 2026. Learn AI ROI frameworks, agent-assist tools, productivity measurement, and avoid costly AI mistakes.
Etech Global Services at Customer Connect Expo 2026. Discover CX innovations, contact center strategies & digital transformation solutions.
November 12-13, 2025 Location: Trump Doral, Miami, FL In this era of sky-high expectations, customer experience (CX) is the ultimate differentiator – the secret weapon that propels businesses…
November 5–7, 2025 Location:Scottsdale, Arizona Join Etech Global Services at the CCW Executive Exchange 2025 — an exclusive, invitation-only event designed for senior customer contact and CX leaders…
Date: October 22-24, 2025 Location: Austin, TX Etech Global Services is participating in Call Center Campus in Austin, TX. This event is designed for industry leaders committed to…
Date: July 23-25, 2025 Location: DOWNRIGHT AUSTIN| Austin, TX Etech Global Services is excited to be participating at the Customer Analytics Exchange. This event is designed for industry…
Meet us on the floor
Tell us which event you are attending and which Etech leader you want to meet. We will hold a 30-minute slot on the calendar with no agenda. Free passes available for some shows.
