How to Embrace Humble Leadership?

When we talk about leadership skills, we include characteristics such as decisiveness, integrity, relationship building, problem-solving, and the ability to mentor. While these characteristics surely speak of an ideal leader, we often omit the essential one “Humility”. Studies have shown that humble leaders are confident, they have greater influence, they appeal to better people, and they attract more respect and loyalty compared to those who depend on power, position, and ego.

Business guru, Ken Blanchard, explained it this way, “Humble leaders do not think less of themselves, instead they think of themselves less, and of others more often.” With humility, leaders can create a remarkable presence among their team members. Becoming a leader who embraces humility may seem tough to enact in beginning but it gets easier for you. Eventually, humility becomes a part of your personality.

Here is how you can embrace humble leadership.

Lead to Serve

“Humble leaders never lead to rule rather they lead to serve.”

When in a leadership position, it becomes essential that you keep serving as your prime motto. Shifting attention from your own self and focusing on the needs of those around you is necessary. A leader that lacks in serving others will fall short when it comes to becoming a conveyer of humility.

Having Reserves of Inner Strength

Being a humble leader doesn’t mean that you are meek or powerless, but instead enhances your inner strength. Leaders that make humility their core are confident from within and can easily deal with unfavorable situations. It requires a strong will to put your ego aside and admit your mistake or ask for help.

Admitting to Mistakes

Mistakes are sometimes good as they make you learn new things. Even if you are a leader, it is alright to make mistakes, however, it is not okay to make mistakes and never admit to them. To become a humble leader, accept and share your own missteps and mistakes. As a result, you will build stronger relationships with your team members. Your shared experiences or anecdotes about making and dealing with mistakes can help your team members easily learn new things.

Seek Input from Others

Leadership is not a synonym for perfectionism and with humility, you can accept this truth quicker. It is natural for leaders to lack somewhere, and this is why it is important to seek input from others. Even if you are extremely good at something asking for a second opinion from your team members will not do anything bad. A humble leader always asks for others’ opinion and try to implement them for everyone’s good.

Know Yourself

Humble leaders know themselves and act accordingly. They keep polishing their skills and accept their weaknesses to work on them. Establishing humility in your personality helps people understand themselves better as it enables them to recognize their potential and the skills they need to refine and accept the scope of improvement.

Be Genuine and Kind

Humble leaders know that being authentic is not a choice but it is a compulsion. Humility allows leaders to be true to themselves whether they are in private or public. Their attitude is the same towards everyone as they treat everyone equally. Besides this, humble leaders are consistently kind and considerate to others regardless of the situation. They respect and acknowledge the efforts of everyone keeping their position, role, or title aside.

Understand Your Limitations

Understanding and accepting your limitations is something that most people do not find easy to do. And that’s where humble leaders stand tall from other types of leaders as they have the confidence to recognize their weaknesses. Rather than viewing their shortcomings as a threat, they surround themselves with others who have complementary skills.

Demonstrating humility as a leader does not make you less powerful, but enhances your impact and authority. Teams of humble leaders perform better as their goals, views, and requirements are attended and prioritized by their leader.

At Etech, we believe humility should be the foundation of all leadership. Do you want to work with amazing leaders that invest in you? Explore the job opportunities at Etech and APPLY NOW!

By |2022-08-04T05:38:27-06:00August 4, 2022|Blog, Leadership|Comments Off on How to Embrace Humble Leadership?


Matt Rocco is the President/CEO for Etech Global Services. Matt is a 38-year veteran of the BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company, and Etech Global Services. In the past 38 years, he has spent time in every facet of call center operations and outsourcing processes. Matt has been an avid speaker at many industry events and was featured in the articles of various renowned periodicals including The Wall Street Journal, Contact Center World, Call Center Magazine, Call Center Times and others.

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