We’re seeking a talented UI/UX or Product Designer who thrives on user-centered design and can translate insights into delightful products. You’ll collaborate closely with cross-functional teams, leveraging data to make informed decisions that prioritize the customer experience.

What We Offer:

• Health Insurance
• Tuition Reimbursement
• Canteen Subsidy
• Night Shift allowance as per process
• Work Life Balance Initiatives
• Rewards & Recognition
• Internal movement through IJP

What You’ll Be Doing:

• Partner with diverse teams and customers to transform insights into user-friendly products.
• Identify opportunities to improve existing products and develop new ones that meet market needs.
• Stay on top of industry trends to ensure your designs are cutting-edge.
• Foster open communication and collaborate effectively within the design team.
• Analyze and synthesize user research findings, translating complex user experiences into actionable insights and identifying core problems to solve.
• Partner with engineers to suggest improvements for products and workflows.
• Champion your design vision and persuasively present ideas to stakeholders.
• Convey information effectively through prototypes and visual presentations.
• Test and validate user experience hypotheses through usability testing involving wireframes,
  prototypes, and the final product.
• Participate in design critique sessions.

What We Expect You To Have:

• 4-6 years of hands-on experience in UX designing.
• Bachelor’s degree or above in UI/UX or product design.
• Must have experience in UX designing of AI driven SaaS products.
• Preferred knowledge in Contact Center domain.
• Strong portfolio of work demonstrating Design Thinking, design process, and solutions for web and mobile applications.
• Has a proven track record across all design stages (user research, wireframing, prototyping, visual & interaction design, usability testing).
• Possesses an uncanny ability to understand user needs, both explicit and implicit.
• Has a keen eye for detail and a commitment to quality.
• Thrives in a collaborative environment and excels at teaming up with diverse groups.
• Can gather, analyze, and interpret both qualitative and quantitative data.
• Showcases a strong understanding of client objectives through a compelling portfolio.
• Communicates effectively and persuasively, advocating for design concepts.
• Approaches design with a “never settle” attitude, constantly seeking ways to innovate.
• Tackles problems creatively and brings a dynamic personality that engages various audiences.
• Experience of software tools for design, production, and implementation, such as Figma, Sketch, and Adobe Creative Cloud applications.
• Supports product engineers and stays up to date on industry trends to recommend new tools and
  technologies.
• Knowledge of common UI frameworks and front-end technologies will add an advantage