Delivering Effortless Customer Experience by utilizing the very best People, Processes, and Technology.

Etech Global Services is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, next generation technology, and empowering people results in a solution that drives customer experience and reduces effort. Voice, quality monitoring, chat, social media, and email, Etech is here to communicate with your customers when and how they choose.

Etech believes in making a remarkable difference for you and your customers. Etech’s industry-leading technology services, like Etech Monitoring Solutions (EMS) division; provides you with analytics and insights into your customer interactions. Etech’s services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.

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Our Solutions

Etech Global Services provides fully customizable contact center solutions that suit all of your business needs. Etech is a known trusted advisor and experienced outsourcer of customer support, sales, technical support, and quality analytics.

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Our Global Presence

Etech Global Services is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. Since 1997, we have been helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers.

Founded in 1997
Over 65 Million Interactions Per Year
Bilingual
Services
Our Clients include Fortune 50 Companies
 
24/7/365 Onshore | Nearshore | Offshore
More than 3000 Employees
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