EtechGS

Delivering Intelligent
Sales, Service and Technology Solutions

Etech Global Services is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. We understand the importance of customer relationships and are committed to making a remarkable difference for our clients. That's why all of our solution strategies are driven by the ‘voice of the customer’. Our stringent QA process ensures a customer experience that’s always improving. We also gather critical business intelligence data from each customer interaction.

We do everything with the highest integrity and quality possible. These differences allow us to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales solutions that enable our clients to build stronger brands, strengthen customer relationships, and gain market share.

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Testimonials

"Etech's ability to provide quality B2B leads for SuddenLink Communication's outside Sales Representatives has been fantastic. Their ability to get through the gatekeeper to the decision maker has resulted in very generous conversion rates and great incremental revenue. I would recommend Etech to others in need of sales assistance."

Marketing Business Services,
SuddenLink Communications

"Etech is a very valued partner who ensures a quality interaction with customers resulting in a great customer experience and improved results."

VP of Marketing,
National University

"Through our partnership with Etech Global Services, we have reduced our chat costs and increased conversions and order value. This program has brought in 60% incremental revenue and is a clear winner."

VP of Ecommerce,
Fortune 500 Telecommunications Provider

"Etech Global Services helped us reach our Hispanic customers in a meaningful way. We couldn't be happier with the return on investment results."

Operations Manager,
Leading Telecommunications Provider

“Etech Global Services helped us reach our customers in a meaningful way.”

Vice President of Marketing, Leading Media,
Entertainment and Communications Company

"The Etech solution has exceeded every one of My Plate's expectations, and has delivered an astounding ROI of 218%"

Sean Kennedy,
Vice President of My Plates

“Etech has become a superb business partner and to say I have been impressed is an understatement. Their on-boarding process for new clients, high caliber sales agents, and training have been excellent.”

Sales Director,
Leading Financial Institution