Blog Archives - Page 71 of 78 - Etech Global Services LLC

Etech announces winners of the survey.

Etech Global Services has always believed in providing intelligent and quality oriented services to the customer to help them make […]

At this point in time, most people have at least heard of Live Chat and have a basic idea of […]

Here at Etech Global Services, we are a leading provider of intelligent sales, service and technology solutions specializing in inbound […]

‘Omni channel interaction’ is the new buzzword going around customer contact centers, but although serious business owners know they should […]

Reduce call center escalation rates by 40%. Free templates, proven scripts & techniques to transform complaints into loyalty.

We are experiencing phenomenal growth here at Etech Global Services and we are looking for great people to join our […]

The phrase ‘Voice of the Customer’ has become very popular recently, with businesses focusing their efforts on listening to their […]

Businesses live and breathe for ROI (return on investment), yet running a modern customer-facing business is a complex mixture of […]

To work out exactly what it is that matters to customers, we don’t have to look very far. We are […]

Excellent customer service has the potential to create loyal customers that will stay with your business for life. When they […]