Etech Global Services LLC
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    • RTAA – Real-Time Agent Assist
  • Industries
    • Healthcare
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    • Travel Hospitality
  • Company
    • About
    • Leadership
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    • How We Work
    • Global Delivery
    • Awards
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    • Culture & Values
    • Our People
    • Community and CSR
    • ESG and Community Impact
  • Resources
    • Case Studies
    • Blog
    • Client Stories
    • Webinars
    • CX Assessment
    • Events
    • ROI Calculator
    • Ebooks
    • Glossary
    • Podcasts
    • Press Releases
  • Let’s Talk

Etech joins PCI Security Standards Council as newest Participating Organization

May 30, 2008   Etech to participate in key standards setting body protecting payment cardholder data Nacogdoches, Texas United States […]

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San Jacinto College, in partnership with Etech receives grant to train bilingual customer service specialists

February 01, 2008 The Continuing & Professional Development (CPD) Division of San Jacinto College, in partnership with Etech Inc., a […]

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Etech Announces Staff Promotions and Growth

November 13, 2007   Nacogdoches, TX, September 5, 2007: Etech a global business process outsourcer headquartered in Nacogdoches, has announced […]

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Etech Announces New Line of Business with AT&T Wireless

November 13, 2007 Nacogdoches, TX, September 5, 2007: Etech a global business process outsourcer headquartered in Nacogdoches, has been awarded […]

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Etech Pays Over $129,000 in Tuition Reimbursement during the school year ending June 1, 2007

July 7, 2007   Nacogdoches, TX, September 5, 2007:Etech a global business process outsourcer headquartered in Nacogdoches, recently awarded over […]

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Etech Employees Are Dropping Pounds, Picking Up Cash, and Improving Business!

June 18, 2007   Nacogdoches, TX, June 18, 2007: With statistics showing more than 50% of the U.S. population overweight, […]

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Etech to Open Call Center in Pasadena, TX.

May 15, 2007   Nacogdoches, TX, May 15, 2007: Etech a global business process outsourcer, has announced plans to expand […]

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Etech Private Limited Opens Second Center in India

October 10, 2006 Nacogdoches, TX: Etech a global provider of outsourced customer contact services, announced today that it’s sister company, […]

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ETI Awarded Contract with R. H Donnelly

October 28, 2005   Nacogdoches, Texas -October 27, 2005- Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support […]

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Texas Emergency Hurricane Hotline Outsourced to India

September 28, 2005   A Community Reaches Out to ‘Local’ Business for Help   By CHARLOTTE SECTOR   Sep. 28, […]

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Etech Global Services LLC

Contact center outsourcing operations powered by ETS Labs, our in-house AI and analytics division. No licensed technology. No outsourced engineering. People who stay. Founded 2003. Minority-owned.

What we do

  • Customer Care
  • Sales & Growth
  • Quality & Analytics
  • Back Office
  • Voice AI

    • Company

  • About
  • Our People
  • Leadership
  • Career
  • Community Impact

    • Resources

  • Case Studies
  • Webinars
  • Ebooks
  • Glossary
  • Podcasts
  • Press Releases

    • Connect

  • Contact Us
  • Locations
    • © 2026 Etech Global Services LLC. MBE Certified. SOC 2 Type II · ISO 27001 · PCI-DSS · HIPAA · GDPR
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    Etech Global Services is a minority-owned, full-stack BPO and contact center outsourcing provider headquartered in Nacogdoches, Texas. Operating since 2003 across seven sites in the United States, Jamaica, and India, Etech employs nearly 4,000 people, processes over 160 million customer interactions per year, and has analyzed more than 2.5 billion interactions through proprietary AI. Agent attrition holds at 7 percent against an industry average exceeding 35 percent. QEval, Etech's AI-powered quality platform, delivers 100 percent interaction coverage. ETSLabs, Etech's AI research and development division, builds and deploys voice AI agents, real-time agent assist, and customer experience analytics for contact center operations. Zero compliance breaches. 22 years of operating history.

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