Etech Global Services LLC
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Effective Teleservices, Inc. Donates to Katrina Relief Fund

September 13, 2005   Effective Teleservices, Inc. (ETI) in Lufkin today gave $2125 to assist in providing financial support to […]

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Effective Teleservices, Inc. Opens 2nd Call Center in Gujarat, India

August 07, 2005   Effective Teleservices, Inc (ETI), a global provider of outsourced customer support services headquartered in Nacogdoches has […]

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Effective Teleservices, Inc. Awarded

June 27, 2005   New Business Contract with SBC ETI to create a minimum of fifty (50) additional professional sales […]

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ETI Announces Executive Level Restructure

June 14, 2005   Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services headquartered in East Texas, […]

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Effective Teleservices Promotes Senior Leaders

May 24, 2005   Rasberry and Walker Receive Promotions Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support […]

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Effective Teleservices, Inc. Announces 2005 First Quarter New Business

February 23, 2005   Expansion of business means jobs for East Texas. Effective Teleservices, Inc. (ETI), a global provider of […]

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ETI Appoints Director of Operations for Nacogdoches Center

January 03, 2005   Effective Teleservices, Inc. (ETI), is pleased to announce the addition of Jemima Read as Director of […]

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ETI finalist for U.S. Chamber Corporate Citizenship Award

December 03, 2004   Effective Teleservices, Inc. (ETI) was named a finalist for a U.S. Chamber 2004 Corporate Citizenship Award […]

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ETI Enters Contract with D&B

September 21, 2004   Effective Teleservices, Inc. (ETI), a global provider of outsourced customer support services, has entered into an […]

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ETI Awarded Contract with SPRINT

June 21, 2004   Effective Teleservices, Inc. (ETI), a global provider of integrated customer solutions designed to help clients acquire, […]

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Etech Global Services LLC

Contact center outsourcing operations powered by ETS Labs, our in-house AI and analytics division. No licensed technology. No outsourced engineering. People who stay. Founded 2003. Minority-owned.

What we do

  • Customer Care
  • Sales & Growth
  • Quality & Analytics
  • Back Office
  • Voice AI

    • Company

  • About
  • Our People
  • Leadership
  • Career
  • Community Impact

    • Resources

  • Case Studies
  • Webinars
  • Ebooks
  • Glossary
  • Podcasts
  • Press Releases

    • Connect

  • Contact Us
  • Locations
    • © 2026 Etech Global Services LLC. MBE Certified. SOC 2 Type II · ISO 27001 · PCI-DSS · HIPAA · GDPR
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    Etech Global Services is a minority-owned, full-stack BPO and contact center outsourcing provider headquartered in Nacogdoches, Texas. Operating since 2003 across seven sites in the United States, Jamaica, and India, Etech employs nearly 4,000 people, processes over 160 million customer interactions per year, and has analyzed more than 2.5 billion interactions through proprietary AI. Agent attrition holds at 7 percent against an industry average exceeding 35 percent. QEval, Etech's AI-powered quality platform, delivers 100 percent interaction coverage. ETSLabs, Etech's AI research and development division, builds and deploys voice AI agents, real-time agent assist, and customer experience analytics for contact center operations. Zero compliance breaches. 22 years of operating history.

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