Press Release
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October 27, 2017
Human Intelligence meets Artificial Intelligence at CCW *FALL* 2017
Nacogdoches, TX – October 27, 2017 – Etech Global Services has returned from another successful trade show and networking event. The CCW *Fall* 2017 event…
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September 27, 2017
AI: Augmenting CX in Call Centers with People, Process, & Technology
Nacogdoches, TX – September 27, 2017 – Etech Global Services is gearing up to host another interactive workshop to share ways to move customer experience…
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September 13, 2017
AI’s Integration with Quality Monitoring Effectively Enhances CX
Nacogdoches, TX – September 13, 2017 – Etech is committed to innovation and to sharing practical experiences with the call center community. With its continued…
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September 11, 2017
Etech is working “Hand in Hand” with Hurricane Relief
Serving as a call center for the upcoming Hurricane Relief Benefit Nacogdoches, TX – September 11, 2017 – Etech is honored to be able to participate…
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August 18, 2017
ICE Releases New Technology Upgrades To Software
Nacogdoches, TX – August 18, 2017 – Remarkable customer experience has proven to be one of the most important ways a company distinguishes itself from competitors….
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August 08, 2017
Taking CX Forward, Etech to Host Workshop and Provide Insights at CCW Fall 2017
Nacogdoches, TX –August 08, 2017 – Etech Global Services is gearing up to host another interactive workshop on Machine Learning and Artificial Intelligence at Call…
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July 24, 2017
Etech Global Services recognized at the Call Center Week 2017 Excellence Awards
Nacogdoches,TX July 24, 2017 – Customer expectations for service continues to increase. Customers want an effortless experience. One key component of building a model that…
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July 11, 2017
Etech Global Services Facilitates Artificial Intelligence Workshop at Call Center Week 2017
Nacogdoches, TX – July 11, 2017 – Etech Global Services, a leading business provider of customer engagement solutions, presented an interactive workshop entitled “Artificial Intelligence…
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June 30, 2017
Etech sponsors annual 4th of July celebration
Lufkin, TX – June 30, 2017 – Etech is thrilled to announce sponsorship in the upcoming Fourth of July celebration at Ellen Trout Zoo. …
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June 22, 2017
Etech Announces David Carrizales Vice President of Onshore Operations
Nacogdoches, TX – June 22, 2017 – Etech Global Services is pleased to announce the promotion of David Carrizales to Vice President. David joined…