Outbound Call Center Solutions2021-05-25T08:17:31-06:00
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Highly Effective Outbound Call Strategy for Winning Customers, Enhance Loyalty and Gauge Market Trends

Combining two decades of customer acquisition experience with superior sales methodologies and advanced dialer technology, Etech enhances your sales revenue and profits overcoming common sales challenges across multiple channels. Your investment in Etech’s outbound call center service will pay a huge dividend in terms of superior customer experience and quality services.

Our Suite of outbound Call Center Services

Organizations trust Etech for outbound Call Center Solutions

From the very beginning of implementing your outbound campaign, team maps the revenue generation process with KPI’S in order to ensure that your sales objectives are aligned with business goals. Efforts are made with creative customer engagement strategies and deployed by Etech’s management teams that are highly experienced in outbound sales as well as call center operations in different industries. Etech understands the complexities of different business models and brings our expertise to implement an efficient and effective outsourcing solution. Clients acclaim working with us because:

24*7*365 Support

Real-Time Monitoring

20+ Years of Experience

Trusted Partner for Multiple Fortune 50 Companies

Multichannel Capabilities

Case Study

Get Access to Customer Experience Insights

How Etech Helped a 5-Star Rated Hotel and Spa Improve Their Conversions, Operations, Increase Revenue, and Reduce Labor Costs.

The hotel and spa offer their customers with signature treatments and amenities for overall wellness. The client was struggling with two major problems, the guest problem in which client lacked the resources to answer customer queries and the competitive wage market led to high turnover for in-demand positions like receptionists. They lacked the knowledge needed to fix the challenges they faced and hence, outsourced their inbound/ outbound reservations, confirmations, cancellations, and administrative duties of the reception team to Etech. Etech took up this challenge to address these problems of attrition rate, conversion rate, guest satisfaction scores, retail sales, etc.

Industry: Hospitality | Service: BPO Services and Quality Assurance

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Blogs

Did The Pandemic Forever Change How Customers Shop Online? How to Maximize the Digital Opportunity?

July 20, 2022|Tags: , , |

The COVID pandemic has forever changed the pattern of how customers shop. The majority of the population has augmented their interest in online shopping platforms.

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