Tips to create an engaged organization

Tips to Create an Engaged Organization

Engaging employees is critical to the success and smooth functioning of any organization. The level of employee dedication, commitment, enthusiasm, and honesty defines the future of an organization. Employee engagement allows an organization to maintain a high retention rate, and improve customer loyalty, and overall organizational productivity. The more engaged the workforce is the higher the organization’s success.

What is Employee Engagement?

The commitment, attachment, dedication, and satisfaction of an employee towards the organization can be defined as employee engagement. Higher levels of employee engagement indicate that employees are happy and connected with the organization, leadership, and their job roles. Companies that invest in driving employee engagement succeed in creating a positive work culture, achieving targets, and generating revenue.

Here are some tips to create an engaged organization!

  1. Encourage Community Participation

Community participation is an exceptional method to engage team members. Community Engagement brings employees closer to each other. When an organization takes the initiative and starts giving back to the community, a positive atmosphere starts to spread across the organization.

Charity work and social events organized by any organization demand equal participation from all team members. This equal participation shatters the walls of hierarchy, encourages team spirit, and promotes equality. Getting involved in community activities is truly rewarding when it comes to spreading positive word of mouth about the organization and attaining highly engaged employees.

  1. Equip Team Members with the Right Tools

Supplying the right tools to the employees is crucial to their productivity and the organization’s overall performance. Tools operating on old technologies not only increase employee frustration but also make them feel behind in comparison to other organizations.

Hurdles and barriers in everyday tasks due to insufficient technological infrastructure can negatively impact employee morale and hampers the organization’s overall productivity. A good infrastructure will ease employees’ work, reduce burnout, keep them engaged with their work, and keep them connected to the organization throughout.

  1. Listen to Employees

Organizing activities and events and equipping employees with all the latest technologies will be of no use if an organization does not actively listen to the employees. Every organization must pay close attention to employee feedback, identify action areas, and work on them.

Promoting 1-on-1 sessions, conducting employee satisfaction surveys, and giving everyone an equal chance to speak and present their views can make employees feel valued and add to their satisfaction level. Such comprehensive approaches help organizations recognize employees’ pain points and quickly resolve the issues that are affecting employee engagement.

  1. Invest in Training and Coaching

Expecting employees to match the pace of changing business needs without coaching and proper training is certainly not a good approach. To ensure employees are delivering in terms of the evolving business dynamics, they must get a chance to consistently enhance their skills. Without skill upgrades, the employees will start getting discouraged, less productive, and disconnected from the organization.

Specialized coaching programs help employees learn about key business trends, technologies, and tools. This way, team members will show more confidence in what they are doing, resulting in an overall improvement in productivity and positive work culture.

  1. Recognize Good Work

This is no secret that recognizing and rewarding accomplishments by team members goes a long way. Appreciating employees for their performance will make them feel recognized and engaged with the organization. Not only does this boost the confidence of an individual, but it also encourages other team members to do better.

Small tokens of appreciation such as certificates of recognition, incentives, and vouchers can make an impact when it comes to boosting employee morale and engagement.

Focusing on employee engagement strategies should be prioritized by every organization. It is an undisputed way to achieve growth milestones, preserve the reputation of the organization, and keep the best talent pool within the organization. Creating an engaged organization is not a one-day job, rather it is a gradual process that demands patience and genuine efforts from all.

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Veronica Chimney

Veronica Chimney

Veronica Chimney is Chief HR Officer of Human Resources and a 20 year veteran of the contact center/BPO industry. She leads a global HR team in reinforcing a strong company culture. She is responsible for global labor relations, employee engagement, leadership development programs, benefits, diversity and inclusion, corporate social responsibility, and human resource strategies that support the achievement of Etech’s business goals and objectives.

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