Blog

What does the Future of Live Chat Have to Unfold?

Feb 18, 2021 Amit Kachhawa What does the Future of Live Chat Have to Unfold?

What defines effortless customer experience in today’s business environment is a comprehensive 24/7 support system by brands to help their customer base. Though in the…

Learn More...

How to Make Your Live Chat Service Smarter with Artificial Intelligence?

Nov 18, 2020 Patrick Reynolds How to Make Your Live Chat Service Smarter with Artificial Intelligence?

Live chat is a tool growing in popularity for consumer interactions. It is not an overly complicated system, involving a simple messenger window and sometimes…

Learn More...

Measuring the ROI of Implementing Live Chat on Your Website

Nov 20, 2019 Jim Iyoob Measuring the ROI of Implementing Live Chat on Your Website

Have you considered implementing live chat features on your business website? If not, there are many reasons you should. For example, marketing experts say that…

Learn More...

Improve Customer Experience With These Live Chat Etiquettes

Jun 05, 2019 Patrick Reynolds Improve Customer Experience With These Live Chat Etiquettes

The Importance of Chat Etiquettes   The guiding principle for successfully providing customer service via live chat is to help the customer with the task…

Learn More...