Has your executive team somehow become stagnant? Does it seem like the industry is moving at a faster pace than your company? How can you…
Learn More...When it comes to contact center quality assurance, there are several reasons you should implement a strategy and stop just checking boxes. The 9 reasons…
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Learn More...Are you a quality assurance manager in any contact center? If so, you know that it is a part of your work to make decisions…
Learn More...While the entire world is battling against COVID19, it is important now, more than ever, to have healthy lifestyle. Physical activity is one of the…
Learn More...We are now 6 months into COVID19 and not much has changed from where we were when this all started. As we witness in-person school…
Learn More...In times of uncertainty and stress it is important for leaders to be there for their team. This is a unique moment in our lifetime,…
Learn More...It goes without saying that this pandemic has brought many challenges for all of us. Going for an outing, for a dinner or hugging a…
Learn More...Start with the letters Start with C before F and R. C has changed the most over time. F is usually accepted as First but…
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